Privacy Policy

Data Protection

1.1          The Studio collects, uses, and discloses Personal Information in accordance with its comprehensive Privacy Policy and the Personal Information Protection and Electronic Documents Act (PIPEDA), which is incorporated by reference into this Agreement. The Privacy Policy governs the Studio's treatment of all client data, including health disclosures made under Clause 6. The current Privacy Policy is available at https://www.cinchstudios.ca/terms-of-service and at the Studio's reception desk, available upon request.

1.2          By accepting this Agreement, the Client expressly consents to: (a) the collection of necessary Personal Information for service provision, safety management, and payment processing; (b) the use of such information for operational, administrative, and emergency contact purposes; and (c) the disclosure of such information to third-party service providers strictly for fulfilling the Services, and to emergency medical personnel when required for the Client's vital interests.

1.3          The Client acknowledges that the Third-Party Platform (Mariana Tek) processes booking and payment information subject to its own privacy policy, which is available at https://www.xplortechnologies.com/privacy-notice/. The Studio will ensure that any transfer of Personal Information to such third parties complies with applicable Canadian privacy laws, including PIPEDA's requirements for cross-border data protection. The Client consents to the Studio sharing necessary Personal Information with Mariana Tek for the purposes of booking management, payment processing, and service delivery.

1.4          The Studio may update its Privacy Policy from time to time in accordance with applicable privacy laws. Continued use of the Services following notice of such updates constitutes acceptance of the revised Privacy Policy.

1.5          Notwithstanding the foregoing, the Studio may disclose Personal Information when required by law or when it believes in good faith that disclosure is necessary to protect its rights, the safety of its clients, or the public.

1.6          The Studio implements commercially reasonable security measures to protect Personal Information but cannot guarantee absolute security against unauthorized access or disclosure. The Client acknowledges that no method of transmission over the Internet is 100% secure.

1.7          By creating an account, making a purchase, booking a class, providing your email address or mobile number, or checking a consent box (where available), you consent to receive electronic messages from Cinch Studios Corp. about studio news, class schedules, promotions, product/service updates, and events. Where required by law, we will obtain your express consent before sending marketing messages. You may withdraw consent at any time. Even if you withdraw marketing consent, we may still send non-marketing messages that are necessary to provide the Services (for example: booking confirmations, schedule or instructor changes, waitlist notifications, receipts, membership and billing notices, and policy updates).

1.8          Questions, requests, or complaints about privacy or how we handle personal information (including access/correction requests) can be directed to our Privacy Contact at info@cinchstudios.ca; we will acknowledge receipt and respond within a reasonable timeframe.