FAQs

First-Timer

  • The Cinchformer is a high-intensity, low-impact method designed to push your limits through constant resistance and deliberate time under tension. Performed on our custom Cinchformer—a large spring-based machine—this workout leverages continuous tension to challenge the body while remaining kind to the joints. Our 50-minute sessions range from comprehensive full-body burns to targeted muscle-group focuses, utilizing slow, controlled movements paired with quick transitions to maximize endurance. At CINCH, we keep class sizes intentionally small to ensure you receive the personalized attention and expert coaching you deserve.

  • You can book directly through our website or by downloading the CINCH Studios app, available on both iOS and Android. Our schedule drops every Sunday at 12:00 PM EST, allowing you to plan your workouts for the full week ahead.

  • Pilates and Cinchformer each offer unique benefits, and when combined, they support strength, stability, endurance, and mindful movement in one balanced approach. 

    Pilates is a low-impact, low-intensity movement method centred on control, breath, and mobility. Designed to strengthen the body from within, it builds deep core stability, improves alignment, and enhances the ease and quality of everyday movement. Our studio offers a fully equipped Pilates experience with the Mat, Reformer, Tower, and Chair, allowing for a comprehensive practice.

    Cinchformer is a low-impact, high-intensity method that emphasizes time under tension and continuous resistance to push the body further. The workout utilizes slow movements paired with quick transitions to maximize muscular endurance, strength, and stamina.

    Great on their own. Even better together. 

    Experience both and find the balance that works best for you. 

  • Yes! All of our classes are designed to be accessible for beginners while still offering progressions for more experienced clients. Our instructors guide you through each movement and provide modifications so you can move confidently at your own level.

  • At CINCH, our classes are intentionally designed to challenge you, build strength, mobility, and improve endurance. At the same time, our instructors are there to guide and support you, ensuring the challenge feels empowering and not overwhelming.

  • Yes! Grip socks are required for all classes. If you arrive without grip socks, no problem! They are available for purchase in-studio for $25+HST.

  • Grip socks are required for all classes. Comfortable clothing that allows you to move freely and water are recommended. If you arrive without grip socks, no problem! They are available for purchase in-studio for $25+HST.

  • Your well-being is our primary focus. To join us for a session, we require:

    • Medical Clearance: Approval from your healthcare provider.

    • Prior Experience: You should be familiar with our workouts prior to pregnancy.

    • Communication: Please notify your instructor before class so they can provide tailored modifications for your comfort and safety.

  • To ensure the safety of all participants, our studio is reserved for individuals 18 years of age and older. At this time, we are unable to accommodate anyone under the age of 18.

  • Please consult your doctor before attending class if you have an injury. Always notify your instructor of any physical concerns during check-in so we can provide personalized modifications to keep your workout safe and effective.

Founder’s Pricing & Memberships

  • We offer both monthly class packages and unlimited monthly memberships, available in Pilates, Cinchformer, and All-Access options.

    Membership types

    • Pilates Memberships: Valid for Pilates sessions (including Mat, Reformer, Tower, and Chair) and Barre classes only. Cinchformer classes are excluded.

    • Cinchformer Memberships: Valid for Cinchformer classes only.

    • All-Access Memberships: Valid for all class types.

    Unlimited monthly memberships

    • Core Flow = Unlimited Pilates Membership

    • Core Strength = Unlimited Cinchformer Membership

    • Core Access = Unlimited All-Access Membership

    Unlimited memberships allow you to book one (1) eligible class per day.

  • Our exclusive Founder’s rate will be available for a limited time and to a set number of members. We recommend securing your Founding Core Membership early, as these spots are filled on a first-come, first-served basis.

  • Your initial payment is processed immediately to secure your Founding Core Membership and lock in your exclusive rate. This covers your first full month of classes. Your second payment won't be charged until 30 days after our studio officially opens.

  • Our booking system and café accept secure payments from all major providers, including Visa, Mastercard, American Express, and Visa Debit. Please note that our studio is cashless.

  • Our Unlimited Monthly Memberships include the perk of bringing one (1) guest along for a visit each calendar month. For all other memberships and class packs, credits are non-transferable and must be used exclusively by the account holder.

Studio Policies & Etiquette

  • We ask that all classes be cancelled at least 6 hours in advance. Cancelling within 6 hours or no-showing will result in the following:

    (a) For Clients using Drop-In Classes or Class Packs: Forfeiture of one (1) class credit and a $25 Late Cancellation Fee.

    (b) For Clients with Unlimited Memberships: A $25 Late Cancellation Fee.

    No-Show Policy. Failure to attend a booked class without providing a timely cancellation ("No-Show") will result in the following:

    (a) For Clients using Drop-In Classes or Class Packs: Forfeiture of one (1) class credit and a $25 No-Show Fee.

    (b) For Clients with Unlimited Memberships: A $25 No-Show Fee.

    These policies help us respect the time of our instructors, manage our waitlist fairly, and ensure that every booked spot is available to those ready to attend.

  • We recommend arriving 10 minutes early to get settled and ready to move!

    For safety and to prevent disruptions, we cannot admit clients who arrive more than 10 minutes after the class start time. Late arrivals will be considered a No-Show.

  • Waitlists move quickly! If a spot becomes available, we’ll send a confirmation via text or email to let you know you're in.

    To ensure a fair experience for everyone, we ask that you remove yourself from the waitlist if you can no longer attend. Please note: once you’ve been moved off the waitlist and into class, our 6-hour cancellation window will apply.

  • To ensure all members have a fair opportunity to book their preferred times, any changes made within the 6-hour cancellation window—including switching to a different time on the same day—will be considered a late cancellation. Because moving a reservation releases a spot that another member could have used, all bookings become final once the 6-hour window begins.

  • We encourage it! Our Matcha Café is designed as a space to relax, refuel, and connect with the community before heading back into your day.

Account Management

  • Currently, our memberships do not include a freeze or hold option.

  • All CINCH memberships have a 12-month minimum commitment. Early cancellations will incur a $30 cancellation fee.

    After this initial period, you’re free to cancel at any time. To cancel, email us at info@cinchstudios.ca at least 2 weeks before the end of your current billing cycle.

  • All CINCH classes, credit packages, memberships, workshops, special events, and gift cards are final sale and are not refundable or transferable.